--- title: 5 Issues Your IT Team Could Be Ignoring description: Having a long-term strategy and understanding how to mitigate IT issues in a timely fashion can make a huge difference when it comes to downtime and productivity. --- [![Cloudsmart](https://info.cloudsmart.tech/hs-fs/hubfs/raw_assets/public/Cloudsmart_Jan2021/images/logo.png?width=230&height=85&name=logo.png "Cloudsmart")](https://cloudsmart.tech/) ##### [**4 Pin Oak Drive** Branford, CT 06405](https://www.google.com/maps/place/4+Pin+Oak+Dr,+Branford,+CT+06405/@41.299229,-72.7538747,17z/data=!3m1!4b1!4m5!3m4!1s0x89e7d48b52e51371:0x7f122c555ffea843!8m2!3d41.299225!4d-72.751686) ##### [**203-409-8668**](tel:203-409-8668) - [Home](https://cloudsmart.tech/) - [Services](https://cloudsmart.tech/services/) - [Colocation](https://cloudsmart.tech/colocation/) - [Virtual Private Servers](https://cloudsmart.tech/virtual-private-servers/) - [Web Hosting](https://cloudsmart.tech/web-hosting/) - [Managed IT Services](https://cloudsmart.tech/managed-services/) - [Exchange / Email hosting](https://cloudsmart.tech/exchange-email-hosting/) - [Anti-Spam](https://cloudsmart.tech/anti-spam/) - [Email Archiving](https://cloudsmart.tech/e-mail-archiving/) - [Off-site Backup](https://cloudsmart.tech/off-site-backup-disaster-recovery-services/) - [Cumulus](https://cloudsmart.tech/cumulus/) - [Professional Services](https://cloudsmart.tech/professional-services/) - [Desktop as a Service (CloudDesk)](https://cloudsmart.tech/desktop-as-a-service-daas/) - [Support](https://cloudsmart.tech/technical-support/) - [Technical Support](https://cloudsmart.tech/technical-support/) - [Webmail](https://webemail.recol.com/) - [Email Administration](https://mailadmin.recol.com:8443/jamm/login.jsp?done=/private/) - [DNS Request](https://cloudsmart.tech/dns-request/) - [F.A.Q.](https://cloudsmart.tech/faq/) - [About us](https://cloudsmart.tech/about-us/) - [Contact](https://cloudsmart.tech/contact/) - [Blog](https://info.cloudsmart.tech/blog) [![Cloudsmart](https://info.cloudsmart.tech/hs-fs/hubfs/raw_assets/public/Cloudsmart_Jan2021/images/logo.png?width=230&height=85&name=logo.png "Cloudsmart")](https://cloudsmart.tech/) - [Home](https://cloudsmart.tech/) - [Services](https://cloudsmart.tech/services/) - [Colocation](https://cloudsmart.tech/colocation/) - [Virtual Private Servers](https://cloudsmart.tech/virtual-private-servers/) - [Web Hosting](https://cloudsmart.tech/web-hosting/) - [Managed IT Services](https://cloudsmart.tech/managed-services/) - [Exchange / Email hosting](https://cloudsmart.tech/exchange-email-hosting/) - [Anti-Spam](https://cloudsmart.tech/anti-spam/) - [Email Archiving](https://cloudsmart.tech/e-mail-archiving/) - [Off-site Backup](https://cloudsmart.tech/off-site-backup-disaster-recovery-services/) - [Cumulus](https://cloudsmart.tech/cumulus/) - [Professional Services](https://cloudsmart.tech/professional-services/) - [Desktop as a Service (CloudDesk)](https://cloudsmart.tech/desktop-as-a-service-daas/) - [Support](https://cloudsmart.tech/technical-support/) - [Technical Support](https://cloudsmart.tech/technical-support/) - [Webmail](https://webemail.recol.com/) - [Email Administration](https://mailadmin.recol.com:8443/jamm/login.jsp?done=/private/) - [DNS Request](https://cloudsmart.tech/dns-request/) - [F.A.Q.](https://cloudsmart.tech/faq/) - [About us](https://cloudsmart.tech/about-us/) - [Contact](https://cloudsmart.tech/contact/) - [Blog](https://info.cloudsmart.tech/blog) # 5 Issues Your IT Team Could Be Ignoring Published by [Cloudsmart](https://info.cloudsmart.tech/blog/author/cloudsmart) on Apr 15, 2021 2:33:22 PM ![Depositphotos_361073478_xl-2015](https://info.cloudsmart.tech/hs-fs/hubfs/Depositphotos_361073478_xl-2015.jpg?width=6048&name=Depositphotos_361073478_xl-2015.jpg) With a big portion of the workforce still working remotely, it’s more important than ever to keep all organizational systems in check. Having a long-term strategy and understanding how to mitigate IT issues in a timely fashion can make a huge difference when it comes to downtime and productivity. Here are 6 common issues your IT team could be ignoring, and how to address them. ### Employee Directory is Outdated Employee turnover is inevitable for any organization, and keeping the employee directory updated is crucial for IT safety, as well as avoiding digital clutter. Directories that contain ex-employees means they still have admin access to data and company documents, which overall puts the organization at risk for theft or cyberattacks. Regularly updating the organization’s directory and using tools like multi-factor authentication can protect against potential breaches. ### Your Operating System is Outdated When your operating system is out of data, you’re putting your data and organization at risk. In fact, Microsoft no longer updates any OS before Windows 10. Regularly updating your OS aids in preventing ransomware attacks, malware, and data breaches. ### You Don’t Have a Disaster Recovery Plan When was the last time your disaster recovery plan was updated? Many businesses do not have a comprehensive disaster recovery plan in place, which can lead to backup failures. In case of a disaster or security issue, you’re going to want your assets recovered. This means having multiple backup locations, utilizing the cloud, and staying up to date on tech policies. ### Your Firewall Isn’t Properly Managed Because the firewall is the backbone of your security, it requires maintenance and management. Neglecting to maintain your firewall decreases effectiveness, and leaves your organization vulnerable to malware, data breaches, and messy security issues. ### Your Employees Don’t Have Cybersecurity Training If your IT team is strapped for bandwidth, it’s likely they aren’t training other employees about cybersecurity. It’s very important for your entire organization to be up to speed on your IT efforts, as most security issues happen at the fault of employees. Regular lessons on changes in the cybersecurity landscape can help avoid problems down the line, and your employees will gain confidence in knowing how to deal with any issues that may arise. IT teams are vital to organizational productivity and success, however, if your team is too backed up to address these issues, errors and downtime are likely to occur. Many businesses have made the switch to managed service providers in order to ease the burden of their IT teams. If you’re looking to supplement, or fully outsource your team, we can help. Our experts can provide your business with the flexibility to not only support your existing IT infrastructure but enable its growth and development. Reach out for a managed IT quote today, and we’ll help grow your business to the best of its capabilities. 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[Read More](https://info.cloudsmart.tech/blog/when-is-a-good-time-to-consider-colocation-in-a-data-center) ## [Internal IT vs. Outsourced IT: How to Choose the Right Option for Your Business](https://info.cloudsmart.tech/blog/internal-it-vs.-outsourced-it-how-to-choose-the-right-option-for-your-business) As an internet and managed service provider in Connecticut, customers often ask about internal vs.... [Read More](https://info.cloudsmart.tech/blog/internal-it-vs.-outsourced-it-how-to-choose-the-right-option-for-your-business) ## [What to Look for in a Colocation Data Center](https://info.cloudsmart.tech/blog/what-to-look-for-in-a-colocation-data-center) There are many reasons to switch to a colocation partner. Maybe your current data center has... 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